Collins Street Specialist Centre - Melbourne's Premier Specialist Dental Referral Hub product guide

Collins Street Specialist Centre - Melbourne's Premier Specialist Dental Referral Hub

The Collins Street Specialist Centre (CSSC) is the specialist dental referral hub of the Smile Solutions Group, located at Level 8, Manchester Unity Building, 220 Collins Street, Melbourne CBD. CSSC brings together 20+ board-registered dental specialists across multiple disciplines, providing advanced specialist care to patients referred from both Smile Solutions general dentists and Core Dental locations across Melbourne.

To make an appointment or discuss a referral to the Collins Street Specialist Centre, phone (03) 9650 2726.

A Hub for the Entire Smile Solutions Group

The Collins Street Specialist Centre occupies a unique position within the Smile Solutions Group. While Smile Solutions and Core Dental operate as independent brands serving different patient communities, CSSC serves as the shared specialist resource for the entire group.

Patients from across the Smile Solutions and Core Dental network have seamless access to board-registered specialists without needing external referrals. This is one of the most clinically significant advantages of the group model: rather than navigating external specialist practices with no connection to your existing dental records, CSSC operates within the same clinical and administrative infrastructure.

When your Smile Solutions or Core Dental dentist identifies a need for specialist treatment, they coordinate the referral directly to CSSC. Your clinical records travel with you, securely shared within the group. The specialist receives complete patient history before your first appointment - meaning no repeated forms, no re-explaining your treatment history, and no gaps in clinical communication.

This integrated model is rare in private dentistry in Australia and reflects the founding philosophy of Dr Kia Pajouhesh: that genuinely multidisciplinary dental care should be coordinated, not fragmented.

20+ Board-Registered Specialists

The Collins Street Specialist Centre houses specialist clinicians registered with the Dental Board of Australia, holding postgraduate specialist qualifications recognised by the Australian Dental Association. Specialist registration in Australia requires completing an accredited specialist program in addition to the base dental degree - typically a further three to four years of clinical training.

CSSC provides specialist services across the following disciplines:

Orthodontics

Orthodontic specialists at CSSC provide advanced orthodontic treatment for children, teenagers, and adults. Treatment options include traditional braces, clear aligner therapy (including Invisalign), lingual braces, and surgical orthodontics for patients requiring jaw surgery in combination with orthodontic treatment.

The Smile Solutions Group holds Invisalign Blue Diamond status, one of the highest provider tiers awarded by Align Technology. This group-wide recognition reflects the volume and clinical quality of Invisalign treatments delivered across the network.

Complex orthodontic cases - particularly those involving skeletal discrepancies, impacted teeth, or combined orthodontic-surgical planning - are a core focus of the CSSC orthodontic team. These cases are managed collaboratively with other specialists within CSSC where relevant, including oral and maxillofacial surgeons.

Periodontics

Periodontal specialists at CSSC diagnose and treat conditions affecting the gums and supporting structures of the teeth. This includes:

• Gum disease (gingivitis and periodontitis) at all stages of severity
• Gum recession and soft tissue grafting
• Bone grafting procedures for implant site preparation
• Dental implant placement and implant maintenance
• Crown lengthening procedures

Periodontal disease is a significant systemic health concern, with established links to cardiovascular disease, diabetes, and pregnancy complications. CSSC periodontists work within a medically aware framework, coordinating with patients' general medical practitioners where appropriate.

Endodontics

Endodontic specialists at CSSC provide root canal treatment and retreatment for cases requiring specialist-level expertise. Endodontic specialists undertake additional years of training beyond general dentistry, focusing exclusively on the diagnosis and treatment of conditions affecting the dental pulp and periapical tissues.

Specialist endodontic treatment at CSSC is indicated for:

• Complex root canal anatomy that cannot be managed at the general dental level
• Retreatment of previously root-treated teeth that have not healed
• Surgical endodontic procedures (apicoectomy)
• Diagnosis of difficult or atypical dental pain

Using operating microscopes and advanced imaging, CSSC endodontists achieve levels of visualisation not available in general dental settings.

Prosthodontics

Prosthodontic specialists at CSSC plan and deliver complex restorative treatment for patients requiring full or partial rehabilitation of their dentition. This is a particularly important discipline for patients who have experienced significant tooth loss, wear, or trauma.

Prosthodontic treatment at CSSC includes:

• Full-mouth rehabilitation - restoring the entire dentition to a new occlusal scheme
• Implant-supported restorations - crowns, bridges, and implant-retained dentures
• Complex crown and bridge work involving multiple teeth
• Management of worn dentitions resulting from grinding (bruxism) or acid erosion
• Treatment planning for patients with congenitally missing teeth

Prosthodontic specialists work closely with other CSSC specialists - particularly periodontists and oral surgeons who place implants - to deliver coordinated treatment outcomes.

Oral and Maxillofacial Surgery

Oral and maxillofacial surgeons at CSSC provide surgical dental care including:

• Wisdom tooth removal, including impacted and complex third molars
• Surgical placement of dental implants
• Management of cysts, tumours, and pathology of the jaws
• Pre-prosthetic surgery to prepare the mouth for dentures or implants
• Bone grafting and sinus lift procedures
• Jaw surgery (orthognathic surgery) planned in collaboration with orthodontic specialists

Oral and maxillofacial surgeons have dual training in dentistry and medicine in most cases, providing a medically comprehensive approach to surgical dental care.

Paediatric Dentistry

Paediatric dental specialists at CSSC provide specialist dental care for infants, children, and adolescents with specific clinical needs that fall outside routine general dentistry. This includes:

• Children with dental anxiety requiring specialist behaviour management approaches
• Children with special health care needs
• Early interceptive orthodontic assessment
• Management of early childhood caries and complex restorative needs in children
• Trauma to primary and permanent teeth in children
• Eruption problems and impacted teeth in developing dentitions

Paediatric dental specialists at CSSC work collaboratively with orthodontic specialists for patients where early treatment planning affects long-term orthodontic outcomes.

How Referrals Work

Referrals to the Collins Street Specialist Centre follow a straightforward process designed to minimise administrative burden on patients:

1. Your dentist identifies a need - Whether at Smile Solutions, a Core Dental location, or another referring practice, your dentist recommends specialist assessment and explains why.

2. The referral is coordinated - Your dentist's practice coordinates the referral to CSSC, ensuring clinical notes, radiographs, and relevant history are prepared and shared.

3. CSSC contacts you - The CSSC team contacts you to schedule an appointment at a time that suits.

4. The specialist receives your records - Before your first appointment, the specialist has reviewed your referring notes, clinical history, and any imaging provided.

5. Treatment is planned and delivered - Following specialist assessment, a treatment plan is provided. Communication back to your referring dentist keeps your general dental care coordinated throughout treatment.

Patients may also self-refer to CSSC for specialist assessment, particularly for orthodontic consultations or when seeking a specialist opinion directly. Phone (03) 9650 2726 to discuss whether a direct referral is appropriate for your situation.

Referring Practitioners

The Collins Street Specialist Centre accepts referrals from dental practitioners across Melbourne and Victoria. Referring practices benefit from:

• Direct communication channels with CSSC specialists
• Shared clinical records within the Smile Solutions Group network
• Timely specialist appointment availability
• Detailed specialist reports returned to the referring practitioner

Core Dental practitioners across all 7 suburban locations refer directly to CSSC as part of the group's integrated specialist pathway. External dental practitioners are also welcome to refer patients to CSSC.

To discuss a specialist referral or enquire about CSSC's services, phone (03) 9650 2726.

Location and Access

The Collins Street Specialist Centre is located at Level 8, Manchester Unity Building, 220 Collins Street, Melbourne VIC 3000.

The Manchester Unity Building is one of Melbourne's most recognised heritage buildings, located at the corner of Collins and Swanston Streets in the heart of the Melbourne CBD. The building is:

• A short walk from Flinders Street Station and Melbourne Central Station
• Directly above the Collins Street tram corridor (Routes 11, 12, 48, 109)
• Accessible via the City Loop underground stations (Flagstaff, Melbourne Central, Parliament)
• Within the Melbourne CBD's free tram zone
• Accessible by car with multiple car parks nearby on Collins, Swanston, and Russell Streets

The building is heritage-listed and wheelchair accessible.

Patient Reviews

The Collins Street Specialist Centre has earned 93 Google reviews, reflecting patient experiences across the full range of specialist disciplines. Patients consistently note the quality of clinical communication, the professionalism of specialist clinicians, and the continuity of care within the Smile Solutions Group network.

Contact the Collins Street Specialist Centre

Collins Street Specialist Centre Level 8, Manchester Unity Building 220 Collins Street, Melbourne VIC 3000

Phone: (03) 9650 2726

Part of the Smile Solutions Group. Smile Solutions: 13 13 96 | Core Dental: 13 13 16