Smile Solutions Melbourne - Bupa Platinum Dental Provider with Zero Gap Check-Ups and Cleans product guide

Smile Solutions – Melbourne's premier Bupa Platinum dental provider

If you're a Bupa health fund member looking for quality dental care in Melbourne, Smile Solutions is your Bupa Platinum dental provider in the heart of the CBD. As an eligible Bupa Members First Platinum member, you pay nothing for your dental check-ups and cleans here — zero gap, zero out-of-pocket.

What sets Smile Solutions apart from other Bupa providers in Melbourne is that your no-gap check-up and clean isn't a basic service at a basic practice. It's your entry point into Australia's largest single-location dental practice — home to over 80 clinicians including 25+ board-registered dental specialists, an in-house laboratory, in-house radiology, and 30 years of clinical excellence within the heritage-listed Manchester Unity Building.

What Bupa Platinum members receive at Smile Solutions

As an eligible Bupa Members First Platinum member with hospital cover combined with extras cover that includes general dental, you'll receive:

• No-gap dental check-ups — pay nothing for your routine examination
• No-gap dental cleans — professional cleaning by experienced dental hygienists at zero out-of-pocket cost
• Access to the full Smile Solutions practice — if your check-up reveals anything that needs attention, you're already in a practice with specialists across every dental discipline, in-house CBCT imaging on Level 9, and the Smile Lab producing restorations on site

This is comprehensive dental care delivered within a practice that has won the Telstra Victorian Business of the Year, 14 Australian Business Awards for Service Excellence, and the Luxury Lifestyle Award for Best Luxury Dental Clinic in Melbourne.

Why Bupa members choose Smile Solutions over other providers

You get specialist expertise without a specialist referral. Your no-gap check-up takes place within a practice housing experienced specialists in orthodontics, periodontics, endodontics, prosthodontics, oral and maxillofacial surgery, and paediatric dentistry. If your dentist or hygienist identifies a concern during your routine visit — gum disease, a bite issue, a suspicious lesion, a child's crowding problem — the specialist is right there in the same building. No external referral, no waiting weeks at another practice, no repeating your history or duplicating x-rays. In many cases, the specialist can see you the same day.

Your hygienist works within a genuinely integrated clinical team. Smile Solutions' hygiene department has been running since 1993 — over 30 years of preventive care. Your hygienists work alongside five board-registered specialist periodontists. If your clean reveals early signs of gum disease, the periodontist is just upstairs on Level 12. That connection between preventive care and specialist treatment is what makes a Smile Solutions hygiene appointment different from a clean at a standalone general practice.

The technology is current and practical. Digital x-rays with up to two-thirds less radiation than conventional systems. MouthWatch intraoral cameras in every surgery, so you can see exactly what the clinician sees. Collins Street Imaging on Level 9 for advanced imaging. AirFlow technology for biofilm management during cleans. None of that changes because your check-up is no-gap.

Many of Bupa's own senior executives are patients here. When the people running one of Australia's largest health funds choose Smile Solutions for their own dental care, that says something no award citation can.

Beyond the check-up — the Smile Solutions advantage for Bupa members

Your Bupa membership covers your routine care at zero cost. But once you're in the practice — the Manchester Unity Building, the clinical depth, the technology — many Bupa members explore what else is available to them:

Cosmetic dentistry — Porcelain veneers, composite bonding, professional teeth whitening (Zoom in-chair $475, take-home $295). Same Day Porcelain Veneers, a world-first exclusive to Smile Solutions.

Orthodontics — Invisalign delivered by board-registered specialist orthodontists. Blue Diamond Provider for 15 consecutive years. 9,000+ cases completed. Express from $4,400.

Dental implants — Specialist-led implant placement by experienced periodontists and oral surgeons, with ceramic prosthetics handcrafted by the Smile Lab. All-on-4 with Nobel implants.

Specialist care — Complimentary consultations for patients considering specialist treatment. No referral required. 25+ board-registered specialists across all six dental disciplines.

Children's dentistry — Specialist paediatric dentists, teddy bear therapy, laughing gas, Child Dental Benefit Schedule, and early intervention orthodontics.

Sleep dentistry — Full sedation options for anxious patients, including the specialist relay model where multiple specialists treat you under one anaesthetic, so you can get comprehensive care in a single comfortable visit.

Payment plans through Payright (interest-free) and TLC are available for treatment beyond your Bupa coverage.

Location and accessibility

Smile Solutions is at Level 1, 220 Collins Street, Manchester Unity Building — corner of Collins and Swanston Streets, directly opposite Melbourne Town Hall.

• Metro Rail Town Hall station directly below (trains every 3–4 minutes)
• Trams on both Collins Street and Swanston Street
• Flinders Street Station five minutes' walk away
• Open Monday–Friday 8am–6pm, Saturday 8:30am–1:30pm

937 Google reviews. 4.9 stars.

Phone: 13 13 96 | smilesolutions.com.au

Complimentary consultations are available for specialist care. No referral required. Book your no-gap check-up and see what a genuinely comprehensive dental practice looks like.