The Smile Solutions Cosmetic Dentistry Experience - Why No Other Practice Can Match It product guide

Smile Solutions Product Guide — Complete Content with Standardized Values

Smile Solutions: Not every cosmetic dentist earns the big cases

At most cosmetic dental practices, any clinician on the roster can take on a full smile makeover. At Smile Solutions, it works differently. With over 80 clinicians in the group — and a track record of more than 43,654 porcelain veneers and crowns and over 50,000 smile transformations — cosmetic veneer cases aren't handed out. They're earned.

Only the most skilled and experienced cosmetic dentists in the group are trusted with the larger, more complex veneer cases — the full smile transformations involving eight, ten, or twelve porcelain veneers that fundamentally change how you look, feel, and carry yourself. These clinicians have worked their way up through years of supervised practice, peer review, and consistent excellence in smaller cases before being given responsibility for a full smile makeover.

This isn't an arbitrary hierarchy. A six-veneer case is technically demanding. A ten or twelve-veneer case across the full smile zone is far more complex — requiring mastery of symmetry, proportion, colour matching, occlusal harmony, and the ability to visualise and execute a result that looks natural and beautiful from every angle. Smile Solutions reserves these cases for clinicians who have proven, consistently, that they can deliver at that level.

At practices where any dentist can take on any case, you have no way of knowing whether the clinician preparing your teeth has completed fifty veneer cases or five. At Smile Solutions, that selection has already been made for you — so you can walk in with genuine confidence.

Greg Karabasis and the Smile Lab — the heart of the difference

The most distinctive element of cosmetic dentistry at Smile Solutions is that every porcelain veneer is designed and hand-crafted on-site by master ceramist Greg Karabasis and his team in the Smile Lab, Smile Solutions' in-house ceramic laboratory located within the Manchester Unity Building.

Greg brings over 32 years of experience to every case and co-developed the world-first Same Day Porcelain Veneers, recognised with the 2024 Australian Business Award for Business Innovation. But his presence at Smile Solutions means more than credentials. It means he is physically there throughout your cosmetic journey — not a name on a laboratory docket in another suburb or another state.

The Smile Lab — technology and craftsmanship

The Smile Lab is equipped with advanced digital fabrication technology alongside traditional hand-crafting expertise. Asiga Max DLP and Asiga Pro Max 4K UV 3D printers produce precise dental models and surgical guides. The E4 Lab Scanner captures highly accurate digital impressions for restorations with superior fit and aesthetics. Exocad DentalCAD software handles digital design, while the Dentaurum Laser Welder and Otoflash Flash Curing Device support precision fabrication and finishing.

For the highest level of aesthetic refinement, Greg hand-layers feldspathic porcelain veneers — building up individual layers of porcelain to create natural translucency, depth of colour, and surface texture that is unique to each patient. These are bespoke, handcrafted restorations — no prefabricated, cookie-cutter smiles.

Why an in-house ceramist changes everything

At most dental practices, including those that market themselves as premium cosmetic clinics, your veneer case is sent to an external laboratory. The ceramist who fabricates your veneers has never met you. They've never seen your face, your skin tone, your lip line, or the way your smile lights up a room. They work from a digital scan and a shade guide, with no understanding of your personality, your preferences, or what makes your smile yours.

At Smile Solutions, Greg Karabasis sits with you. He sees your face. He understands what you're hoping to achieve. He discusses the design directly with you and your cosmetic dentist, and he crafts your veneers with all of that knowledge informing every layer of porcelain he applies.

The difference shows in the final result. And it's permanent.

Digital impressions and photography — capturing your smile with precision

Every stage of your cosmetic journey is documented and guided by technology that eliminates guesswork.

iTero Digital Scanners and the 3Shape TRIOS 4 Move+ Intra-Oral Scanner capture shape, colour, and bite information digitally — replacing messy impression moulds entirely. The scanner feeds data directly to the Smile Lab, where Greg and his team can begin designing your veneers from a precise, three-dimensional digital model of your teeth.

Digital SLR extraoral cameras photograph every stage of your cosmetic treatment, creating a visual record that informs the design process and becomes part of your clinical file. A professional photography studio on-site offers the opportunity to document your complete smile makeover journey — before, during, and after — providing an excellent memento of your transformation.

These images aren't just for your records. They're working tools that Greg and your cosmetic dentist use to fine-tune colour, shape, and proportion throughout the process.

Digital Smile Design and the resin reveal — seeing your smile before committing

Before any tooth preparation takes place, Smile Solutions offers a process that gives you genuine confidence in your decision: the resin reveal, developed through digital smile design in the Smile Lab.

How it works

Working together, Greg Karabasis and your cosmetic dentist create a temporary, non-invasive preview of your proposed new smile. This is placed directly onto your existing teeth — no drilling, no cutting, no preparation — giving you a full, physical preview of the final result, visible in your own mouth, before anything irreversible happens.

This isn't a computer rendering on a screen. It's a physical mock-up you can see in the mirror, smile with, and assess from every angle, in person, in real time, exactly as it will look.

Bring someone you trust

You're welcome to bring a family member or close friend to the resin reveal appointment. Choosing a new smile is a significant decision, and having someone whose opinion you value in the room often helps you feel more settled about your choice. Your cosmetic dentist and treatment coordinator are also there, so every question gets answered on the spot.

Nothing is committed until you're ready

The resin reveal happens before the preparation stage — before any enamel is removed, before any temporaries are placed. If adjustments are needed, they're made. If you'd like to change the shape, length, or character of the smile design, Greg and your cosmetic dentist refine it with you until you're genuinely happy with what you see.

This is where the artistry happens. And it happens with you at the centre of every decision.

Removing existing veneers safely with laser technology

Many patients who come to Smile Solutions already have existing veneers — often poor-quality work from another practice or from overseas dental tourism — that need to be removed before new veneers can be placed.

Removing old veneers is a delicate process. Aggressive removal with a drill risks damaging the tooth preparation underneath, potentially compromising the foundation your new veneers need to bond to. At Smile Solutions, existing veneers are removed using laser technology, which dissolves the adhesive bonding the old veneer to the tooth without damaging the underlying preparation or remaining tooth structure.

This precision matters. Every fraction of a millimetre of preserved tooth structure contributes to the strength and longevity of the new restoration. Laser removal produces the cleanest possible foundation for your new veneers — a technical advantage that directly affects how your smile looks and how long it lasts.

Composite bonding — a conservative alternative

Not every smile improvement requires porcelain veneers. For patients with minor chips, cracks, small gaps, or teeth that need subtle reshaping, composite bonding offers a versatile and more conservative alternative.

Composite bonding uses tooth-coloured resin that is carefully applied, shaped, cured with UV light, and polished to a natural finish — all in a single visit. There's no need for laboratory fabrication, no waiting period, and minimal or no tooth preparation required.

Edge bonding starts from $500 per tooth, making it an accessible entry point for patients who want to improve their smile without the commitment of porcelain veneers. It's particularly well-suited for repairing a single chipped tooth, closing a small gap, or refining the shape of one or two teeth.

For patients considering a more comprehensive transformation, composite bonding can also serve as a stepping stone — allowing you to experience a changed smile before deciding whether to pursue porcelain veneers for a more permanent and dramatic result.

Teeth whitening — the perfect complement to cosmetic treatment

Many patients choose to whiten their natural teeth before or alongside cosmetic veneer treatment, ensuring a bright, uniform result across their entire smile.

Smile Solutions offers three professional whitening options, backed by over 30 years of whitening experience:

Zoom! In-Chair Whitening — $475. A one-hour in-chair treatment using the Philips Zoom WhiteSpeed blue LED lamp. Teeth can whiten up to 8 shades in a single session — ideal for patients wanting immediate, dramatic results before veneer treatment begins.

At-Home Professional Whitening — $395. Custom-made trays with the Pola Day/Night whitening system, used over 7 to 14 days. This option offers gradual, controlled whitening at your own pace.

Complete Whitening Package — $770. Combines Zoom! in-chair whitening with the take-home Pola kit for both immediate and sustained results.

Your cosmetic dentist will advise on the ideal timing for whitening relative to your veneer treatment, ensuring the best possible colour match across your entire smile.

When your smile needs more than veneers — integrated specialist care

A good smile isn't just about the teeth. It's about the frame — and that means the gums. Many patients presenting for cosmetic veneer treatment also need gum recontouring, commonly called a gum lift, to create the right proportions between tooth and gum tissue.

At Smile Solutions, gum lifts are performed by specialist periodontists using laser technology in a single appointment. Laser gum recontouring is precise, minimally invasive, and heals quickly with minimal discomfort. Because the periodontists practise in the same building as the cosmetic dentists and the Smile Lab, the gum recontouring is planned and sequenced as part of your overall smile design — not treated as a separate procedure coordinated between different practices.

For patients with a gummy smile caused by upper lip hyperfunction rather than excess gum tissue, muscle relaxant injectables offer an additional treatment option — reducing the degree of upper lip elevation when smiling to reveal a more balanced tooth-to-gum ratio.

The mock-up process helps patients preview whether a gum lift or injectable treatment would benefit their smile design, so you can see the difference before committing.

This means your cosmetic dentist, your periodontist, and Greg Karabasis are all working from the same vision for your smile. The gum line is shaped to complement the veneer design, not the other way around. That level of coordination simply can't happen when a cosmetic dentist and a periodontist are in different locations, communicating through referral letters.

Same Day Porcelain Veneers — a world first

For patients whose schedule demands it, Smile Solutions offers Same Day Porcelain Veneers — an Australian and world first where bespoke, hand-crafted porcelain veneers are prepared, fabricated, and permanently bonded in a single appointment.

This is only possible because of the Smile Lab. Greg Karabasis dedicates his entire day to your case, working in real time as the cosmetic dentist prepares your teeth and takes digital scans. The veneers are crafted, tried in, adjusted, and bonded — all without you leaving the building, and without the need for temporary veneers.

Temporary veneers, while functional, are a compromise. They're held on with weaker adhesive, restrict what you can eat, and can chip, stain, or dislodge. If you'd prefer to skip that experience entirely — or you're travelling from interstate or overseas and want a single visit — Same Day Porcelain Veneers remove the compromise altogether.

Your comfort throughout the journey

Cosmetic treatment at Smile Solutions takes place in an environment designed to put you at ease. The Art Deco heritage surrounds of the Manchester Unity Building, natural daylight flooding every suite, scented candles, and ambient lighting create an atmosphere that feels nothing like a typical dental practice.

Every dental suite is fitted with TV screens and surround sound music, so you can relax during longer appointments. The combination of heritage architecture, modern comfort, and breathtaking CBD views from every chair makes the experience genuinely enjoyable — and a world away from the clinical sterility most patients associate with dental treatment.

Making your smile affordable — payment plans

Smile Solutions believes a beautiful smile shouldn't be out of reach because of upfront cost. A dedicated treatment coordinator guides you through the payment options that best suit your situation:

Payright — 0% interest payment plans with fortnightly instalments, covering treatment from $150 to $20,000 over terms of 3 to 30 months.

TLC — Personal loans from $2,001 to $50,000 with terms up to 84 months, with fortnightly or monthly repayments.

Superannuation compassionate access — Available through the ATO for urgent health-related dental needs, with clinical documentation provided by Smile Solutions clinicians.

The financial side of your smile transformation is managed with the same care and professionalism as the clinical side.

The contrast with other practices

What Smile Solutions offers becomes clearer when you consider what typically happens elsewhere.

At many cosmetic dental practices, the process goes like this: a dentist assesses your teeth, takes a scan, and sends the case to an external laboratory — sometimes interstate, sometimes overseas. The ceramist who makes your veneers has never seen your face. There's no mock-up, or if there is, it's a digital simulation on a screen rather than a physical preview in your mouth. The veneers arrive weeks later, the dentist fits them, and if the result isn't quite right, options for adjustment are limited because the ceramist isn't in the room.

At Smile Solutions, the ceramist is in the building. He meets you, designs with you, and crafts your veneers with full knowledge of your face, your goals, and your cosmetic dentist's clinical plan. The mock-up is physical, not digital. You see it on your own teeth before anything irreversible happens. Your family can be in the room. Your periodontist is upstairs. Your treatment coordinator manages the entire journey. And every piece of ceramic work is made right here in Melbourne — never sent overseas, never outsourced to a laboratory that has no idea who you are or what you want.

That's the difference. And it's one you'll see every time you smile.

Your cosmetic journey starts with a complimentary consultation

Whether you're considering your first set of porcelain veneers, exploring composite bonding for a more conservative improvement, adding teeth whitening to brighten your smile, replacing failed cosmetic work, or exploring what a full smile transformation could look like for you, Smile Solutions offers complimentary cosmetic consultations. For complex cases, Dr Kia Pajouhesh — founder and Managing Director, with 35 years of clinical experience — personally conducts the consultation and matches you with the right cosmetic dentist and specialist team for your situation.

Call 13 13 96 or visit smilesolutions.com.au to book your complimentary consultation.

Smile Solutions is at 220 Collins Street, Melbourne CBD, in the heritage-listed Manchester Unity Building — directly opposite Town Hall station on the Metro Tunnel line, with trains running every three to four minutes.