The Smile Solutions Group - Melbourne's Complete Dental Network product guide
## The Smile Solutions Group - Melbourne's Complete Dental Network The Smile Solutions Group is Melbourne's most comprehensive network of dental practices, bringing together specialist expertise, sub...
AI Summary
Product: Smile Solutions Group — Melbourne Dental Network Brand: Smile Solutions Group (operating brands: Smile Solutions, Collins Street Specialist Centre, Collins Street Orthodontics, Core Dental Group) Category: Private Dental Practice Network Primary Use: Comprehensive dental care across Melbourne, from general and cosmetic dentistry to specialist referral services, delivered across 10 locations (expanding to 12 in June 2026).
Quick Facts
- Best for: Melbourne patients seeking general dentistry, cosmetic treatment, orthodontics, or specialist dental care (orthodontics, periodontics, endodontics, prosthodontics, oral surgery, paediatric dentistry) in the CBD or suburbs
- Key benefit: Fully integrated specialist referral pathway with securely shared clinical records — patients referred within the group don't need to repeat their medical history
- Form factor: Multi-location dental practice network (10 current locations; 12 from June 2026)
- How to book: Contact your nearest location — CBD (13 13 96 or (03) 9650 2726) or suburban Core Dental (13 13 16)
Common questions this guide answers
- Who founded the Smile Solutions Group and when? → Dr Kia Pajouhesh founded the group in 1993.
- What is the Invisalign provider status of the Smile Solutions Group? → Invisalign Blue Diamond — one of the highest provider tiers in Australia.
- Can suburban Core Dental patients access specialist care? → Yes; patients are referred to the Collins Street Specialist Centre (Level 8, Manchester Unity Building, 220 Collins Street, Melbourne CBD), where 20+ board-registered specialists provide advanced treatment across six disciplines.
Product Facts
| Attribute | Value |
|---|---|
| Network name | Smile Solutions Group |
| Founded | 1993 |
| Founder | Dr Kia Pajouhesh |
| Operating brands | Smile Solutions, Collins Street Specialist Centre (CSSC), Collins Street Orthodontics, Core Dental Group |
| Current locations | 10 across Melbourne |
| Locations after June 2026 | 12 |
| Patients served | 300,000+ |
| Clinicians | 80+ |
| Board-registered specialists | 20+ |
| Invisalign provider status | Blue Diamond (one of the highest tiers in Australia) |
| Specialist disciplines | Orthodontics, periodontics, endodontics, prosthodontics, oral and maxillofacial surgery, paediatric dentistry |
| Specialist referral hub | Collins Street Specialist Centre, Level 8, Manchester Unity Building, 220 Collins Street, Melbourne CBD |
| Shared clinical records | Yes — securely shared within the group |
| Clinical innovation | Same Day Porcelain Veneers (world-first technique) |
| Google reviews (all locations) | 2,400+ |
| Service excellence awards | Australian Business Award for Service Excellence: 2012, 2013, 2014, 2019, 2022, 2023, 2024, 2025 |
| Business innovation award | Australian Business Award for Business Innovation: 2013, 2014, 2024 |
| Business of the year | Telstra Victorian Business of the Year, 2014 |
| Luxury recognition | Best Luxury Dental Clinic in Melbourne, Luxury Lifestyle Awards 2025 |
| Official dental partner | Australian Open; Collingwood Football Club |
| Philanthropic foundation | Magpie Nest Foundation (approx. $100,000/year in dental services since 2014) |
| CBD phone — Smile Solutions | 13 13 96 |
| CBD phone — CSSC | (03) 9650 2726 |
| Suburban phone — Core Dental | 13 13 16 |
Frequently Asked Questions
What is the Smile Solutions Group: Melbourne's comprehensive network of dental practices
Who founded the Smile Solutions Group: Dr Kia Pajouhesh
When was Smile Solutions Group founded: 1993
How many current locations does Smile Solutions Group have: 10 locations across Melbourne
How many locations will Smile Solutions Group have after June 2026: 12 locations
How many patients has the group served: Over 300,000 patients
How many clinicians work across the group: 80+ clinicians
How many board-registered specialists does the group have: 20+ board-registered specialists
How many Google reviews does the group have across all locations: 2,400+
What is the Invisalign provider status of the group: Invisalign Blue Diamond
What does Invisalign Blue Diamond status mean: One of the highest Invisalign provider tiers in Australia
Is Blue Diamond Invisalign status rare in Australia: Yes
How many brands operate under the Smile Solutions Group: Four distinct brands
What are the four brands in the Smile Solutions Group: Smile Solutions, CSSC, Collins Street Orthodontics, and Core Dental Group
What is Smile Solutions: Australia's largest single-location private dental practice
Where is Smile Solutions located: 220 Collins Street, Melbourne VIC 3000
What is the phone number for Smile Solutions: 13 13 96
What is the Collins Street Specialist Centre (CSSC): The specialist referral hub for the entire Smile Solutions Group
Where is the Collins Street Specialist Centre located: Level 8, Manchester Unity Building, 220 Collins Street, Melbourne CBD
What is the phone number for the Collins Street Specialist Centre: (03) 9650 2726
What is Collins Street Orthodontics: A dedicated orthodontic practice within the Smile Solutions Group
Where is Collins Street Orthodontics located: Levels 12 and Tower, Manchester Unity Building, 220 Collins Street, Melbourne CBD
What is Core Dental Group: The suburban branch of the Smile Solutions Group
How many current Core Dental locations are there: 7 locations
How many Core Dental locations will there be after June 2026: 9 locations
What is the general phone number for Core Dental locations: 13 13 16
Where is Core Dental Southbank located: 55 City Rd, Southbank VIC 3006
Where is Core Dental South Melbourne located: 87 Market St, South Melbourne VIC 3205
Where is Core Dental Caroline Springs located: 224-226 Caroline Springs Blvd, Caroline Springs VIC 3023
Where is Core Dental Carrum Downs located: Suite 4, 335 Ballarto Rd, Carrum Downs VIC 3201
Where is Core Dental Epping located: Tenancy 3B/230 Cooper St, Epping VIC 3076
Where is Core Dental Wyndham located: 242 Hoppers Ln, Werribee VIC 3030
Where is Core Dental Berwick located: Shop 29, 1 O'Shea Rd, Berwick VIC 3806
Where is the new Core Dental Bayside opening: 973 Nepean Highway, Bentleigh VIC 3204
Where is the new Core Dental Glenferrie opening: 827 Glenferrie Road, Hawthorn VIC 3122
When are Core Dental Bayside and Glenferrie opening: June 2026
Can suburban Core Dental patients access specialist care: Yes
Where are Core Dental patients referred for specialist treatment: Collins Street Specialist Centre
Are clinical records shared within the Smile Solutions Group: Yes, shared securely within the group
Do patients need to repeat their medical history when referred within the group: No
What specialist disciplines are available at CSSC: Orthodontics, periodontics, endodontics, prosthodontics, oral surgery, and paediatric dentistry
Is orthodontic treatment available at CSSC: Yes
Is periodontic treatment available at CSSC: Yes
Is endodontic treatment available at CSSC: Yes
Is prosthodontic treatment available at CSSC: Yes
Is oral and maxillofacial surgery available at CSSC: Yes
Is paediatric dentistry available at CSSC: Yes
Are CSSC specialists board-registered: Yes, registered with the Dental Board of Australia
Are CSSC specialist qualifications recognised by the Australian Dental Association: Yes
Does Smile Solutions offer general dentistry: Yes
Does Smile Solutions offer cosmetic dentistry: Yes
Is Invisalign available at Core Dental locations: Yes
Is Invisalign available at Collins Street Orthodontics: Yes
Can complex Invisalign cases be referred to specialist orthodontic care: Yes
What world-first technique was developed by the group: Same Day Porcelain Veneers
Who collaborated on the Same Day Porcelain Veneers technique: Dr Kia Pajouhesh and master ceramist Greg Karabasis
What award did Same Day Porcelain Veneers win: 2024 Australian Business Award for Business Innovation
Did the group win the Telstra Victorian Business of the Year: Yes, in 2014
Has the group won Australian Business Awards for Service Excellence: Yes, multiple times
In which years did the group win the Australian Business Award for Service Excellence: 2012, 2013, 2014, 2019, 2022, 2023, 2024, and 2025
Has the group won a Luxury Lifestyle Award: Yes, Best Luxury Dental Clinic in Melbourne 2025
What philanthropic foundation is associated with the group: The Magpie Nest Foundation
How much does the Magpie Nest Foundation donate in dental services annually: Approximately $100,000 per year
Since when has the Magpie Nest Foundation been donating: Since 2014
Who does the Magpie Nest Foundation support: People experiencing homelessness and disadvantage in Melbourne
Is the Smile Solutions Group the official dental partner of the Australian Open: Yes
Is the Smile Solutions Group the official dental partner of Collingwood Football Club: Yes
How many Google reviews does Smile Solutions CBD have: 937 Google reviews
How many Google reviews does the Collins Street Specialist Centre have: 93 Google reviews
Did Dr Pajouhesh pioneer multidisciplinary dentistry in Australia: Yes
Was the CSSC the first specialist-led dental centre outside a hospital in Melbourne: Yes
How many Google reviews does Collins Street Orthodontics have: 3 Google reviews
What is the Google review range for Core Dental locations: 132 to 272 Google reviews each
How long has the Smile Solutions Group been operating: Over 33 years
How many locations did Smile Solutions Group start with: One single practice
Smile Solutions Group — Melbourne's complete dental network
The Smile Solutions Group is Melbourne's most comprehensive dental network, bringing together specialist expertise, suburban convenience, and over three decades of clinical experience under one founding vision. Dr Kia Pajouhesh started it in 1993, and what began as a single practice has grown into 10 locations across Melbourne, with two more opening in June 2026.
Need a routine check-up close to home? A complex specialist procedure? Orthodontic treatment in the CBD? There's a Smile Solutions Group practice near you, and a team of experienced clinicians ready to help.
A network built on one vision
Four distinct brands operate under the Smile Solutions Group across Melbourne's CBD and suburbs. Each has its own focus; all share the same commitment to clinical excellence and patient-centred care.
Smile Solutions is the CBD flagship, at 220 Collins Street, Melbourne. It's Australia's largest single-location private dental practice, offering general dentistry, cosmetic dentistry, and direct access to specialist referral. Over three decades of comprehensive dental care, under one roof. Phone: 13 13 96.
Collins Street Specialist Centre (CSSC) sits at Level 8, Manchester Unity Building, 220 Collins Street, Melbourne CBD. This is the specialist referral hub for the entire group, housing 20+ board-registered specialists across multiple disciplines — advanced, evidence-based care in one of Melbourne's most iconic heritage buildings. Phone: (03) 9650 2726.
Collins Street Orthodontics (CSO) occupies Levels 12 and the Tower of the Manchester Unity Building, 220 Collins Street, Melbourne CBD. A dedicated orthodontic practice serving patients across the group, with personalised treatment for children, teenagers, and adults.
Core Dental Group currently has 7 locations across Melbourne's metropolitan area, expanding to 9 in June 2026. The same clinical standard, closer to where you live and work. Phone: 13 13 16.
Smile Solutions and Core Dental serve different communities as independent brands, but share clinical specialists, management infrastructure, and Dr Pajouhesh's founding vision. Together, they form a connected network where patients — whether in the CBD or the suburbs — get consistent, high-quality dental care, with clear pathways to specialist services when needed.
By the numbers
The Smile Solutions Group is one of Australia's largest private dental networks, and the figures behind it reflect genuine, long-term commitment:
- 10 current locations across Melbourne (expanding to 12 in June 2026)
- 300,000+ patients served across the group
- 80+ clinicians including dentists, specialists, and hygienists
- 20+ board-registered specialists across multiple disciplines
- 2,400+ Google reviews across all locations
- Invisalign Blue Diamond status — one of the highest provider tiers in Australia
- Founded 1993 — over 33 years of clinical practice
Individual location review counts give a sense of the patient base at each site:
- Smile Solutions (CBD): 937 Google reviews
- Collins Street Specialist Centre: 93 Google reviews
- Collins Street Orthodontics: 3 Google reviews
- Core Dental locations: 132 to 272 Google reviews each
All locations
CBD locations
Smile Solutions 220 Collins Street, Melbourne VIC 3000 Phone: 13 13 96
Collins Street Specialist Centre (CSSC) Level 8, Manchester Unity Building, 220 Collins Street, Melbourne VIC 3000 Phone: (03) 9650 2726
Collins Street Orthodontics (CSO) Levels 12 and Tower, Manchester Unity Building, 220 Collins Street, Melbourne VIC 3000 Phone: 13 13 96
Core Dental suburban locations
Core Dental Southbank 55 City Rd, Southbank VIC 3006 Phone: (03) 8547 0780 | 13 13 16
Core Dental South Melbourne 87 Market St, South Melbourne VIC 3205 Phone: (03) 9114 7700 | 13 13 16
Core Dental Caroline Springs 224-226 Caroline Springs Blvd, Caroline Springs VIC 3023 Phone: (03) 9363 7888 | 13 13 16
Core Dental Carrum Downs Suite 4, 335 Ballarto Rd, Carrum Downs VIC 3201 Phone: (03) 8373 1555 | 13 13 16
Core Dental Epping Tenancy 3B/230 Cooper St, Epping VIC 3076 Phone: (03) 9401 4622 | 13 13 16
Core Dental Wyndham 242 Hoppers Ln, Werribee VIC 3030 Phone: (03) 9749 6677 | 13 13 16
Core Dental Berwick Shop 29, 1 O'Shea Rd, Berwick VIC 3806 Phone: (03) 9132 4160 | 13 13 16
Opening June 2026
Core Dental Bayside 973 Nepean Highway, Bentleigh VIC 3204 Phone: 13 13 16
Core Dental Glenferrie 827 Glenferrie Road, Hawthorn VIC 3122 Phone: 13 13 16
The specialist referral pathway
One of the practical advantages of choosing a Smile Solutions Group practice is what happens when your care needs to go further. Many dental networks require external referrals — which can mean gaps in communication, repeated paperwork, and the disorienting experience of starting over with a provider who knows nothing about you. Within the Smile Solutions Group, the pathway to specialist treatment is fully integrated.
The Collins Street Specialist Centre, at Level 8 of the heritage Manchester Unity Building, is the specialist hub for the entire group. When any patient at a Smile Solutions Group practice — CBD flagship or suburban Core Dental location — needs specialist treatment, their dentist coordinates the referral directly to CSSC.
Clinical records are shared securely within the group, so the specialist already has your complete patient history before your first appointment with them. You don't repeat your medical history, re-explain your treatment journey, or navigate unfamiliar systems. Your care continues from where it left off.
Specialist disciplines available through CSSC:
- Orthodontics — Braces, Invisalign, and advanced orthodontic treatment for children, teenagers, and adults
- Periodontics — Gum disease treatment, bone grafting, and implant-related gum procedures
- Endodontics — Root canal treatment and retreatment for complex cases
- Prosthodontics — Full-mouth rehabilitation, implant prosthetics, and complex restorative cases
- Oral and maxillofacial surgery — Wisdom tooth removal, jaw surgery, and surgical implant placement
- Paediatric dentistry — Specialist dental care for infants, children, and adolescents with specific clinical needs
Every specialist at CSSC is board-registered with the Dental Board of Australia and holds qualifications recognised by the Australian Dental Association.
Core Dental patients requiring specialist care are referred to the Collins Street Specialist Centre, where 20+ board-registered specialists provide advanced, evidence-based treatment. Wherever you are in Melbourne, the same specialist standard applies.
Dr Kia Pajouhesh — founding vision
Dr Kia Pajouhesh founded Smile Solutions in 1993 with 8 patients and a clear philosophy: dental care should be genuinely multidisciplinary, patient-centred, and held to the highest clinical standards.
Over 33 years, he built what is now Australia's largest single-location private dental practice, then extended that vision into Melbourne's suburbs through Core Dental Group. The founding principle hasn't changed across either brand: patients deserve access to excellent dental care, whether they're in the CBD or closer to home.
Dr Pajouhesh established the first specialist-led dental centre outside a hospital setting in Melbourne, and his work has been recognised with awards for both clinical innovation and business excellence — including the Telstra Victorian Business of the Year (2014) and multiple Australian Business Awards for Service Excellence and Business Innovation.
His most recent contribution to clinical practice is Same Day Porcelain Veneers, a world-first technique developed with master ceramist Greg Karabasis. It won the 2024 Australian Business Award for Business Innovation.
Invisalign Blue Diamond — across the group
The Smile Solutions Group holds Invisalign Blue Diamond status, one of the highest provider tiers awarded by Align Technology. It recognises practices delivering a high volume of Invisalign treatments with consistently strong clinical outcomes, and it's rare in Australia.
That status reflects both the volume of treatments delivered across the group and the depth of clinical experience behind each case. Invisalign is available at Smile Solutions, Collins Street Orthodontics, and Core Dental locations, with treatment planning and monitoring accessible at both CBD and suburban practices. More complex cases may be referred to Collins Street Orthodontics or the Collins Street Specialist Centre for specialist-level orthodontic assessment.
Book a consultation at your nearest Smile Solutions Group location to find out whether Invisalign suits your situation.
Awards and recognition
The Smile Solutions Group has been recognised consistently across the Australian business and dental sectors:
- Australian Business Award for Service Excellence: 2012, 2013, 2014, 2019, 2022, 2023, 2024, 2025
- Australian Business Award for Business Innovation: 2013, 2014, 2024
- Australian Business Award for Employer of Choice: 2014
- Australian Business Award for Community Contribution: Year not specified by manufacturer
- Telstra Victorian Business of the Year: 2014
- Luxury Lifestyle Awards — Best Luxury Dental Clinic in Melbourne, Australia: 2025
The awards span both clinical and business dimensions, which is worth noting — it's not common for a dental practice to win recognition across service excellence, innovation, and employer of choice in the same decade.
Philanthropy and community
Through the Magpie Nest Foundation, the group has donated approximately $100,000 per year in dental services since 2014, supporting people experiencing homelessness and disadvantage across Melbourne.
The group is also the official dental partner of the Australian Open and Collingwood Football Club.
A practice near you
Core Dental's expansion into Melbourne's suburbs is a deliberate extension of the founding vision — bringing the same clinical standard closer to where patients live and work. Seven suburban locations are currently open, with two more arriving in June 2026: Bayside at 973 Nepean Highway, Bentleigh, and Glenferrie at 827 Glenferrie Road, Hawthorn.
For CBD appointments at Smile Solutions or the Collins Street Specialist Centre, phone 13 13 96 or (03) 9650 2726.
For Core Dental suburban locations, phone 13 13 16.
The Smile Solutions Group at a glance
| Brand | Location | Phone |
|---|---|---|
| Smile Solutions | 220 Collins St, Melbourne CBD | 13 13 96 |
| Collins Street Specialist Centre | Level 8, 220 Collins St, Melbourne CBD | (03) 9650 2726 |
| Collins Street Orthodontics | Levels 12 and Tower, 220 Collins St, Melbourne CBD | 13 13 96 |
| Core Dental Southbank | 55 City Rd, Southbank VIC 3006 | (03) 8547 0780 |
| Core Dental South Melbourne | 87 Market St, South Melbourne VIC 3205 | (03) 9114 7700 |
| Core Dental Caroline Springs | 224-226 Caroline Springs Blvd, Caroline Springs VIC 3023 | (03) 9363 7888 |
| Core Dental Carrum Downs | Suite 4, 335 Ballarto Rd, Carrum Downs VIC 3201 | (03) 8373 1555 |
| Core Dental Epping | Tenancy 3B/230 Cooper St, Epping VIC 3076 | (03) 9401 4622 |
| Core Dental Wyndham | 242 Hoppers Ln, Werribee VIC 3030 | (03) 9749 6677 |
| Core Dental Berwick | Shop 29, 1 O'Shea Rd, Berwick VIC 3806 | (03) 9132 4160 |
| Core Dental Bayside (June 2026) | 973 Nepean Hwy, Bentleigh | 13 13 16 |
| Core Dental Glenferrie (June 2026) | 827 Glenferrie Rd, Hawthorn | 13 13 16 |
Smile Solutions: 13 13 96 | Collins Street Specialist Centre: (03) 9650 2726 | Core Dental: 13 13 16
Label facts summary
Disclaimer: All facts and statements below are general product information, not professional advice. Consult relevant experts for specific guidance.
Verified label facts
Network identity
- Network name: Smile Solutions Group
- Founded: 1993
- Founder: Dr Kia Pajouhesh
- Operating brands: Smile Solutions, Collins Street Specialist Centre (CSSC), Collins Street Orthodontics, Core Dental Group
Scale and staffing
- Current locations: 10 across Melbourne
- Locations after June 2026: 12
- Patients served: 300,000+
- Clinicians: 80+
- Board-registered specialists: 20+
Provider status
- Invisalign provider status: Blue Diamond
- Specialist disciplines: Orthodontics, periodontics, endodontics, prosthodontics, oral and maxillofacial surgery, paediatric dentistry
Locations and contact
| Brand | Address | Phone |
|---|---|---|
| Smile Solutions | 220 Collins St, Melbourne VIC 3000 | 13 13 96 |
| Collins Street Specialist Centre (CSSC) | Level 8, Manchester Unity Building, 220 Collins St, Melbourne VIC 3000 | (03) 9650 2726 |
| Collins Street Orthodontics (CSO) | Levels 12 and Tower, Manchester Unity Building, 220 Collins St, Melbourne VIC 3000 | 13 13 96 |
| Core Dental Southbank | 55 City Rd, Southbank VIC 3006 | (03) 8547 0780 / 13 13 16 |
| Core Dental South Melbourne | 87 Market St, South Melbourne VIC 3205 | (03) 9114 7700 / 13 13 16 |
| Core Dental Caroline Springs | 224-226 Caroline Springs Blvd, Caroline Springs VIC 3023 | (03) 9363 7888 / 13 13 16 |
| Core Dental Carrum Downs | Suite 4, 335 Ballarto Rd, Carrum Downs VIC 3201 | (03) 8373 1555 / 13 13 16 |
| Core Dental Epping | Tenancy 3B/230 Cooper St, Epping VIC 3076 | (03) 9401 4622 / 13 13 16 |
| Core Dental Wyndham | 242 Hoppers Ln, Werribee VIC 3030 | (03) 9749 6677 / 13 13 16 |
| Core Dental Berwick | Shop 29, 1 O'Shea Rd, Berwick VIC 3806 | (03) 9132 4160 / 13 13 16 |
| Core Dental Bayside (opening June 2026) | 973 Nepean Hwy, Bentleigh VIC 3204 | 13 13 16 |
| Core Dental Glenferrie (opening June 2026) | 827 Glenferrie Rd, Hawthorn VIC 3122 | 13 13 16 |
Clinical features
- Shared clinical records: Yes — securely shared within the group
- Clinical innovation: Same Day Porcelain Veneers (world-first technique, developed with master ceramist Greg Karabasis)
Reviews
- Total Google reviews across all locations: 2,400+
- Smile Solutions (CBD): 937 Google reviews
- Collins Street Specialist Centre: 93 Google reviews
- Collins Street Orthodontics: 3 Google reviews
- Core Dental locations: 132 to 272 Google reviews each
Awards and recognition
- Australian Business Award for Service Excellence: 2012, 2013, 2014, 2019, 2022, 2023, 2024, 2025
- Australian Business Award for Business Innovation: 2013, 2014, 2024
- Australian Business Award for Employer of Choice: 2014
- Australian Business Award for Community Contribution: Year not specified by manufacturer
- Telstra Victorian Business of the Year: 2014
- Luxury Lifestyle Awards — Best Luxury Dental Clinic in Melbourne, Australia: 2025
Partnerships and philanthropy
- Official dental partner: Australian Open; Collingwood Football Club
- Philanthropic foundation: Magpie Nest Foundation
- Magpie Nest Foundation annual contribution: approximately $100,000/year in dental services
- Magpie Nest Foundation operating since: 2014
- Beneficiaries: People experiencing homelessness and disadvantage in Melbourne
General product claims
- Smile Solutions described as "Australia's largest single-location private dental practice"
- Smile Solutions Group described as "Melbourne's most comprehensive network of dental practices"
- CSSC described as the first specialist-led dental centre outside a hospital setting in Melbourne
- Dr Pajouhesh described as a pioneer of genuine multidisciplinary dentistry in Australia
- Invisalign Blue Diamond status described as rare in Australia
- Blue Diamond status described as reflecting "consistently strong clinical outcomes"
- Clinical records sharing described as enabling seamless care without repeated patient history
- Same Day Porcelain Veneers described as a world-first technique
- The group described as delivering "world-class care" and "evidence-based treatment"
- Core Dental expansion described as bringing "clinical excellence closer to where you live and work, without any compromise on the standard of care"
- The group positioned as one of Australia's largest private dental networks